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Design
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Maven

Conversational AI Design

  • up to 4 weeks
  • Intermediate

Get job ready for AI in 4 weeks! This course offers proven frameworks, real-life case studies, and 1-1 coaching from an industry expert with Alexa AI and Google experience. Enroll now to build your portfolio and gain expert guidance.

  • Foundational Concepts in Conversational AI
  • Conversational Design Principles
  • Difference between Conversational AI and Traditional UX Design
  • Case Study Development
  • Stakeholder Management

Overview

In this course, you will learn the foundational concepts of Conversational AI design, including chatbots and voice interfaces. You will develop design principles unique to your project goals and user needs, build an end-to-end case study, and gain techniques for effective stakeholder management. The course includes live workshops, peer-based learning, and 1-1 coaching sessions to help you navigate and excel in the field of Conversational AI.

  • Web Streamline Icon: https://streamlinehq.com
    Online
    course location
  • Layers 1 Streamline Icon: https://streamlinehq.com
    English
    course language
  • Professional Certification
    upon course completion
  • Part-time
    course format
  • Live classes
    delivered online

Who is this course for?

UX Designers

UX Designers who want to design meaningful Conversational AI experiences using voice or chat.

Startup Founders

Startup Founders who want to learn the basics of Conversational AI UX and accelerate product launches.

UX Researchers and PMs

UX Researchers and PMs who want to learn the CAI design process and collaborate effectively with UX.

This course will equip you with the skills to design meaningful Conversational AI experiences, build a solid portfolio, and gain expert guidance from an industry leader. Ideal for UX designers, startup founders, and UX researchers looking to excel in the field of Conversational AI.

Pre-Requisites

1 / 3

  • Basic understanding of UX design principles

  • Familiarity with AI concepts

  • Interest in conversational interfaces

What will you learn?

Foundations in Conversational AI
Learn about the foundational concepts that make up the design process for a Conversational AI experience including chatbots and voice interfaces. Gain insights from real life case studies.
Conversational Design Principles
Learn the key user considerations to consider when designing chat and voice based conversational experiences. Develop design principles unique to your project goals and user needs.
Difference between Conversational AI and Traditional UX Design
How is traditional UX/UI design different from Conversational AI design? Learn about the tools and frameworks for designing and prototyping Conversational AI UX.
Case Study Development
Build an end-to-end case study including user needs definition, ideation, wireframes and UX flows. Develop a solid project to showcase in your portfolio and resume.
Stakeholder Management
Learn techniques and get coaching on how to collaborate effectively with cross functional partners, drive alignment, influence roadmaps and launch products users love.

Meet your instructor

  • Rupa Chaturvedi

    Product & UX Design Leader, Uber

    Rupa Chaturvedi has 15+ years of experience in design for AI, working at the intersection of human-centered design and emerging technologies. She has worked with startups and large organizations like Amazon, Google, and Samsung.

Upcoming cohorts

  • Dates

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$2,950