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Journey Design Masterclass

  • up to 3 weeks
  • Intermediate

The Journey Design Masterclass empowers you to design, prototype, and test your product experience using Generative AI. In just four weeks, you'll gain the skills to create engaging, high-retention products and run your own Journey Design workshops.

  • Generative AI
  • Customer Journey Mapping
  • Prototyping
  • Storyboarding
  • Persona Development

Overview

In this hands-on Masterclass, you'll learn to harness Generative AI to design, prototype, and test your end-to-end product experience. You'll develop customer personas, build 30-day storyboards, and gain the framework to implement these strategies in your projects. This course is ideal for those looking to streamline team collaboration and build products that retain users effectively.

  • Web Streamline Icon: https://streamlinehq.com
    Online
    course location
  • Layers 1 Streamline Icon: https://streamlinehq.com
    English
    course language
  • Professional Certification
    upon course completion
  • Part-time
    course format
  • Live classes
    delivered online

Who is this course for?

Startup Founders & Teams

Engage customers, enhance team collaboration & test ideas earlier.

Product Leaders & Teams

Validate ideas faster, communicate more effectively, & drive lasting retention.

Product Managers & UX Professionals

Improve outcomes, test concepts faster, & use more effective prototyping methods.

This course offers a unique opportunity to learn how to design and test product experiences using Generative AI. Ideal for startup founders, product leaders, and UX professionals, it provides the tools to enhance team collaboration and build high-retention products.

Pre-Requisites

1 / 3

  • Basic understanding of product design

  • Familiarity with AI tools

  • Interest in customer journey mapping

What will you learn?

Week 1: Progression - Build your System
Learn the power of progress and how to build customer personas using GenAI. Engage with live sessions to ask better questions with synthetic personas and real customers.
Week 2: Journey - Visualize your Product Experience
Understand the habit loop and prototype your product experience. Participate in live sessions to habit-stack your product experience and storyboard with GenAI.
Week 3: Playtest - Validate your Product Experience
Analyze competitors and run high-value concept tests. Engage in live sessions to analyze your market with mastery path teardowns.
Week 4: Creativity and Presentations
Explore creativity with Douglas Hofstadter and wrap up with student presentations. Participate in live sessions to showcase your accomplishments.

Meet your instructors

  • Amy Jo Kim, Ph.D.

    Co-founder, Game Thinking

    Amy Jo Kim is a social game designer, community architect & startup coach. She helps product leaders & innovative teams validate ideas faster & drive retention with Game Thinking.

  • Scott Kim, Ph.D.

    Co-founder, Game Thinking

    Scott Kim is a prolific designer of puzzles, games, toys, & graphic art. He manages the Game Thinking TV YouTube channel and is known for his pioneering graphic design book, Inversions.

Upcoming cohorts

  • Dates

    Mar 3 — Mar 26, 2026

$1,997